We'll definitely be back, but the stay wasn't quite as expected. We checked in at 3pm expecting to be able to grab dinner at the restaurant within walking distance. Well... it closed at 3pm for an $85/person wine dinner. Be sure to check on winter hours and wine dinners, etc. The cabin was very clean and comfortable, though. Nice views and relaxing atmosphere.
After many calls back to them I never heard back and was never given a refund even though my date was promptly given to someone else.
Our stay at Dornan's Spur Ranch Cabins was simply amazing. If you're looking for a place to stay with breathtaking, and I mean breathtaking, views of the Grand Tetons, convenient access to Jackson, the national park, and the airport, look no more because you found the perfect place. The landscape is beautiful. The cabin is very clean and has everything you need for your stay. We had an cold front with snow (yes, in June) but the cabins were toasty. The pizza store, grocery store, and gift shops had everything we needed and was literally a two minute walk from our cabin. The area is quiet and the wildlife is plentiful; from Mule deer eating the flowers, to the cute little ground squirrels greeting us at our door during the day, it has been a trip we will never forget. We WILL be staying at Dornan's again and can't wait to book our next trip to Jackson Hole.
I would not consider this a family friendly nor customer service based company AT ALL. Sorry I got cancer, Dornan's. Enjoy making 2x the money on the cabin myself and now another family had set aside.
I said I understood policy but would like to have the opportunity to speak to a manager to explain my dire circumstance.
Very nice place, and people are very kind. You hear your neighbors, though.
Most awesome place ever!
Scheduled a last minute trip (scheduled it before 90 days before arrival) to celebrate my 30th birthday this month. Called them shortly after to cancel it due to an unexpected medical emergency (brain tumor, which I explained to them) that required immediate hospitalization. They quickly cancelled my trip and said it may not be refunded due to cancellation occurring after the 90 day period (even though when I scheduled my trip this deadline was impossible since that time had already passed).
Spur Ranch Cabins is a US Travel Agency based in Moose, Wyoming. Spur Ranch Cabins is located at 12250 Dornans Rd, Moose, WY 83012, USA.
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